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Wednesday, August 14, 2024

Introduction

So, you're gearing up for that “big talk.”

You know the one—the awkward, tension-filled, heart-racing kind that could be the climax of a Broadway play if it weren't unfolding in your own life.

You’re not alone.

Actors prepare for intense scenes all the time, and oddly enough, you might have more in common with them than you think. Imagine, right before stepping on stage, they’re not thinking about their lines; they're thinking about the stakes, the reactions, the drama!

And maybe, just maybe, that’s exactly the energy you need here - let's rehearse.

1. Preparing the Conversation: The Actor's Approach

In acting, preparation is everything. Before stepping on stage, we spend hours understanding our character—what motivates them, what they want from the scene, and how they might respond to different situations.

The same goes for a difficult conversation.

Before having that conversation, take a moment to prepare like an actor would.

First, think about your objective.

What do you want to achieve by the end of this conversation? Is it to resolve an issue, provide feedback, or understand the other person's perspective?

Next, put yourself in the other person's shoes.

How are they going to feel about this conversation?

Will they be defensive, emotional, or receptive?

By anticipating their reactions, you can better manage the flow.

Lastly, prepare your key points.

What must be said to keep the conversation focused and on track, rather than letting emotions take over?

Remember, the more prepared you are, the more confident and in control you'll feel, leading to a more productive outcome. So, before your next tough conversation, take a few minutes to prepare.

It will make all the difference.
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2. The Power of Active Listening: A Skill Every Actor Uses

Actors don't just recite their lines—they listen to their scene partners and react genuinely. The same applies to tough conversations: active listening can make all the difference.

It’s about showing the other person that you're fully present and engaged.

Here’s how to do it:

First, give your full attention—no distractions, no glancing at your phone. Maintain eye contact and nod occasionally to show you're following.

Next, listen not just to the words but to the meaning behind them. What’s the other person really trying to communicate? What emotions are they expressing?

Finally, reflect back what you've heard. You might say, "So what I’m hearing is..." or "It sounds like you're feeling...". This gives the other person a chance to clarify and shows you're genuinely trying to understand.

​Active listening isn’t about jumping in with solutions; it’s about making the other person feel heard, which lowers defences and opens the door to productive dialogue. Next time, instead of thinking about your response, focus on truly listening. It’s a game-changer.

3. Staying Present: Emotional Regulation On Stage and In Conversations

In acting, one of the biggest challenges is staying in the moment, especially when emotions run high. We can't let our feelings control us—we must remain fully present to deliver a great performance. The same is true in tough conversations.

When emotions flare up, it's easy to get defensive or overwhelmed, but staying present helps you stay in control.

Here's how:

- First, focus on your breathing. A few deep breaths can bring you back into the moment and help manage your emotions. It gives you a second to think before responding.

- Second, recognise your emotional triggers. If something upsets you, acknowledge it internally but don’t let it derail the conversation. Take that pause, then respond with intention, not raw emotion.

- Finally, stay focused on the issue, not the person. Don’t let emotions lead you to say something you’ll regret. By keeping your mind on the issue at hand, you’ll stay grounded and productive.

Staying present allows for more meaningful conversations without being overwhelmed by emotions. When tensions rise, take a breath, pause, and stay in the moment. It will help you remain calm and in control.​

4. Delivering the Message: The Art of Clarity and Empathy

As an actor, every line we deliver needs to be clear so the audience understands the message, but it also needs to connect emotionally. This balance between clarity and empathy is exactly what’s needed in tough conversations.

First, be direct. Say what needs to be said without beating around the bush. For example, instead of saying, "There are some things we need to discuss," say, "I want to talk about your recent performance on X project."

But clarity alone isn't enough—you also need empathy. Show the other person you understand how they might feel. You can say, "I know this might be hard to hear, but I want us to work through it together."

Lastly, separate the person from the issue. Focus on behaviour, not personality. Instead of saying, "You're always late," say, "I’ve noticed you’ve been arriving after the agreed start time, and I’d like to understand why."

Being clear and direct, while showing empathy, leads to understanding and resolution. So next time you need to deliver a tough message, be clear—but don’t forget the empathy. That’s what leads to meaningful conversations.

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