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Role play is outside my comfort zone but Kate made me feel at ease. We covered a difficult conversation three times with her giving feedback and suggestions... By the third round, I just felt so relaxed because Kate had gently given me all the tools I needed. I'm almost excited to try this out in real life because I feel so much more confident.
She was fantastic, so approachable. Felt like I'd known her for ages and we worked together so well. Very honest and constructive when delivering feedback. Accommodating. Supportive and empathetic.