Business transformation & change
Business transformation, organisation design and change for mid-market UK companies (250 to 2,000 staff). 26 years of senior HR experience behind every programme.
that ignored how work really flows.
that lost the middle managers.
that kept the wrong leaders.
I help mid-market UK companies design and deliver transformation, restructure and change without that happening.
I bring 26 years of senior HR experience to the part of transformation everyone underestimates. Most consultants treat the people side as a workstream. I treat it as the part that decides whether the whole programme lands.
How I workSound familiar?
People, structure, performance and leadership are tangled together. Pick the one that sounds most like your week. I'll tell you where I'd start.
Our strategy looks great, but nothing is moving.
Where I'd start: find what's actually blocking delivery. It's rarely the plan.
TransformationWe're growing, but our structure hasn't kept up.
Where I'd start: map how work really flows, then design the structure around it.
Organisation designWe need to restructure, but where do we start?
Where I'd start: the outcome you need, then a fair, compliant route to it.
Restructure & TUPEWe're investing in change, but not seeing the benefits.
Where I'd start: the managers in the middle. That's usually where adoption stalls.
Change managementOur HR function needs to work differently.
Where I'd start: what the business needs from HR, not what HR has always done.
Operating modelWe're drowning in processes and spreadsheets.
Where I'd start: strip out the friction, then automate what's left worth keeping.
Ways of workingWe need senior expertise without a permanent senior hire.
Where I'd start: a clear brief, weekly progress and a handover plan from day one.
Interim & fractionalOur managers aren't managing.
Where I'd start: let them practise the hard conversations before they have them.
impACTWhat I do
No menu of HR products. A defined programme, senior cover when you need it, or leadership training your managers will actually remember.
Strategy executed at pace.
Defined programmes delivered in short cycles with frequent checkpoints and real outputs along the way. Not a 200 page report at month six.
In place fast. Gone when the work is done.
Interim HR Director, Transformation Director and Change Lead roles, or ongoing part-time senior HR leadership. Weekly progress, fortnightly reviews, a clear handover plan from day one.
Call me when a leader has left mid-programme, the transformation needs senior ownership, or you're between hires and the work can't wait.
Explore interim support
Leadership training, rehearsed before it gets real.
26 years of senior HR, combined with professional acting training. impACT gives managers something most corporate development doesn't: the chance to practise.
Call me when your managers are confident on the strategy but freezing on the conversations.
Explore impACTWhat clients say
Kate demonstrated a rare combination of energy, creativity and precision. Her collaborative style, clear communication, and ability to balance detail with a broader perspective were instrumental in delivering compliant, successful outcomes. The project has significantly strengthened our compliance and reporting functions, while also leaving behind a more connected and capable team.
She quickly gained the respect and trust of the Exec Team and staff alike, partnering very well with HR in working out what a successful launch would look like and putting in place the necessary resources to make that happen. I would highly recommend Kate and People Efficient without hesitation.
Kate made an exceptional technical, strategic and operational contribution to the success of the mobilisation... Working within an ambitious timeframe and under significant pressure, she remained calm, organised and solutions-focused, helping to ensure the mobilisation was delivered seamlessly and to an exceptionally high standard.
How I work
Board-level thinking with hands-on capability. Independent challenge, delivered collaboratively. And a plan that's actually moving by week three.
Cuts through complexity to get to what actually matters.
Built to work in the real world, not just on paper.
Seen through to the end, with real results in place.
Meet Kate
I'm Kate Maddison-Greenwell. I've spent 26 years in senior HR, including HR Director roles, and I've led transformation and change from the inside. I've seen what makes programmes land and what makes them quietly unravel. It's nearly always the people side.
I'm also a trained actor. That sounds like a left turn. It isn't. It's why I read a room well, why I listen properly, and why the managers I work with rehearse the hard conversations instead of just reading about them.
More about KateExperience
Rail, aviation, healthcare, hospitality, gaming and professional services. Some of the programmes behind the numbers.
1,800 people, 190,000 documents, 99.52% record compliance and zero legal challenges.
Case studyAround 2,000 people transferred at 1am with the airport fully operational throughout.
Case studyA full restructure from concept to implementation, including union consultation.
Case studyFrom 70 to 300 employees across 37 acquired practices.
Case study2,500 people upskilled worldwide in a year for a pharmaceutical company.
See moreFree resources
Practical tools from 26 years of doing this work. Free to download.
The mindsets, frameworks and behaviours changing how HR works, and how to start.
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A step-by-step guide to moving from employee engagement to people experience.
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What is really going wrong in remote and hybrid teams, in people's own words.
Get the research report →Tell me what's going on. If I can help, I'll tell you how. If I can't, I'll tell you that too.
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