Privacy Policy
& Terms of Service
Last Updated: 18/03/2025
I have to, by law, include this. But honestly, I also do this because I take your privacy and data seriously. Yes, we’re talking GDPR and all those fun acronyms—and everything you need to know about handling your information, privacy, and terms of service is contained right here on this page. Please read below! While this might not be your favorite read, it’s important to know that I’m committed to protecting your personal information. That’s right—I’m not just about great HR consultancy, I’m also about keeping things safe and secure. After all, if I can handle complex HR challenges, you can bet I’ve got your data covered too!
Privacy Policy
What information we collect
We may collect the following personal data when you use our services:
- Name
- Email Address
- Contact details
- Usage data (e.g., cookies, IP addresses)
How we use your information
We collect and process your personal data to:
- Provide our services to you
- Communicate with you, including responding to inquiries
- Improve our website and services
- Send marketing communications (only with your consent)
Your rights
Under GDPR, you have the following rights:
- Access. You can request a copy of the personal data we hold about you.
- Correction. You can ask us to correct any inaccuracies in your data.
- Erasure. You can request that we delete your data under certain conditions.
- Restriction. You can ask us to limit how we process your data.
- Objection. You can object to the processing of your data for direct marketing purposes.
- Data Portability. You can request your data be transferred to another provider.
How we protect your data
We use industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Sharing your data
We do not sell or rent your personal data. We may share your data with third-party service providers who help us deliver our services, but only when necessary and with your privacy in mind.
Cookies
We use cookies to enhance your experience on our website. You can adjust your browser settings to refuse cookies if you prefer.
Contact us
If you have any questions or concerns about how we handle your data, or if you would like to exercise any of your rights, please contact us.
Contact information
Support@peopleefficient.co.uk
07397 557761
By using our website, you agree to this Privacy Policy. We may update this policy from time to time, so please check back regularly.
Terms of Service
Welcome to People Efficient ("we," "us," or "our"). By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. Please review the following terms carefully. If you do not agree with these terms, you should not use our services.
Services provided
We specialise in HR consultancy, leadership coaching, and related services aimed at helping businesses address complex HR challenges, train leaders, and handle difficult workplace conversations.
Eligibility
By using our services, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts.
Booking and payment
- All bookings for our coaching and consultancy services are made via our website or directly with our team.
- Payments must be made in full prior to the delivery of services unless otherwise agreed in writing.
- We accept payments via major credit cards and secure online payment systems.
Refund policy
Our goal is to deliver high-quality, valuable services to all our clients. If you are not satisfied with a service, you may request a refund within 14 days of the service delivery.
Refund requests will be evaluated on a case-by-case basis.
Please contact us at support@peopleefficient.co.uk to discuss any issues you may have.
Note: Refunds may not apply to digital products or services already rendered, such as coaching sessions or consultancy advice.
Cancellations
If you need to cancel a session, please notify us at least 48 hours in advance. Cancellations within this period may incur a cancellation fee or forfeit the session payment.
Rescheduling
You may reschedule any booked service, provided we receive at least 24 hours' notice. Rescheduling less than 24 hours in advance may result in a rescheduling fee.
Client responsibilities
You may reschedule any booked service, provided we receive at least 24 hours' notice. Rescheduling less than 24 hours in advance may result in a rescheduling fee.
- Provide accurate information and respond promptly to communications.
- Actively participate in all consultancy and coaching sessions.
- Respect the agreed timelines for services and projects.
Privacy and data protection
We take your privacy seriously. Your personal data will be handled in accordance with our Privacy Policy, which is compliant with the UK's GDPR regulations. We only collect and use personal information necessary for the provision of our services.
For more details, please review our Privacy Policy (on this page).
Limitation of liability
We are committed to providing excellent services; however, we are not responsible for any indirect or consequential loss or damage arising from the use of our services. Our liability is limited to the fees paid for the specific service in question.
Intellectual property
All content, materials, and services provided through our website and consultancy, including but not limited to reports, strategies, templates, and guides, are the intellectual property of People Efficient. You may not reproduce, distribute, or share any materials without prior written consent.
Changes to terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Continued use of our services after any changes constitutes acceptance of the new terms.
Governing law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact us
If you have any questions about these Terms of Service or need further clarification, please contact us.
Contact information
Support@peopleefficient.co.uk
07397 557761
© Copyright 2024 People Efficient™. All Rights Reserved.
People Efficient
Tarn House
77 High Street
Yeadon, Leeds
LS19 7SP
11872409