Empower your leaders with our immersive and interactive training delivered by professional actors with HR expertise. 

"it was interesting with a varied format - it did not feel like 90 mins!!"

We offer two ways to make a real difference with your leaders

impACT Training has four courses

​Pick any 1 you like. 2 days each. 
​Get a 4 course discount.

Course 1

Leading with impACT Foundations


To lead well, learn the fundamentals of management. Build motivation and manage challenges like workload and well-being. Learn that brave, tough talks are key to leading with confidence and integrity.

Course 2

Leading with Engagement

Use practical tools to boost team performance. They should manage conflict, motivate others, and build high-performance teams. Focus on emotional regulation, effective communication, and SMART goal-setting for continuous team improvement.

Course 3

Leading with Inclusivity

Create an inclusive culture. Address discrimination, bias, and barriers to inclusion. Understand privilege, allyship, and the Equality Act 2010. Create a workplace where everyone belongs and thrives.

Course 4

Leading with impACT Advanced

Master the art of impactful leadership with the 7 C's framework. Build courage, clarity, and trust while embracing authenticity and accountability. Learn to manage silence. Create deep connections. Confront tough conversations with clarity, compassion, and purpose.

  • Confront the moment with courage and clarity.
  • Cultivate trust in instincts. and respond thoughtfully.
  • Connect authentically and make communication meaningful.
  • Claim responsibility for the emotional impact you leave behind.
  • Commit to being fully present, giving undivided attention.
  • Challenge yourself to address your toughest conversations today.
  • Capture the power of silence to create deeper understanding.

Transform your leadership team capabilities with our immersive and upbeat impACT series. HR experts designed these four courses to teach leaders to engage, include, and inspire their teams. Each course stands alone. But, together, they create a powerful leadership journey. They offer advanced tools for authentic connection, brave conversations, and lasting impACT. Buy all four courses to get a discount.

Trained actors and leadership experts lead every course. They use techniques to replicate your teams' real-life challenges. This helps your leaders learn and grow, taking their teams with them.

"This was a good session. Engaging, interactive, the right length, not too much material for the time...I thinking everyone in the company, not just managers, should complete a similar session."

Who gains from this training?

A significant ROI
for business owners.

impACT Training builds a management team that tackles challenges head-on. Have peace of mind, knowing your business is in capable hands. Notice how much less reliant managers are on you for day-to-day conflict. This frees your time to focus on strategic growth. Fewer conflicts and better productivity means your business will scale. Reduce turnover, legal risks, and reputational issues.

A way for HR leaders to reduce workload.

Take back your time for strategy, not firefighting. Empower leaders to resolve conflicts with confidence and clarity, reducing complaints and resignations. As you create a healthier culture, others will see your impact.

Discover how managers can gain confidence in conversations.

Master tough conversations with confidence and clarity. Strengthen your leadership skills. Earn your team's trust. Foster a more productive, collaborative team. Make every day smoother with tools to handle challenges effectively.

A supportive environment for employees.

Work in a culture where feedback builds you up, not breaks you down. Enjoy fair treatment, clear goals, and leadership that invests in your growth. In a supportive environment, you'll feel valued, thrive, and find long-term security.

Laura Stocker
​Vet-Ai

"She was fantastic, so approachable. Felt like I'd known her for ages and we worked together so well. Very honest and constructive when delivering feedback. Accommodating. Supportive and empathetic."

Why impACT Training?

Leadership transformation that’s tangible, actionable, and unforgettable. Become the leader your team needs. The one who steps into every challenge, ready to respond. Ready to lead with impACT.

1) Immersive learning uses realistic scenarios with professional actors.

Step into the office with the confidence to use your new skills in the moments that matter most. This is not your average chalk-and-cheese workshop. With impACT Training's immersive learning, professional actors bring workplace challenges to life. Their raw, emotional realism mirrors your daily struggles. This way, leaders retain more (50-90%). They see the challenge, feel the weight, and engage with solutions. Because action sticks and theory fades. Traditional methods might prepare you on paper. Immersive learning prepares you for the room.

"Kate did such a great job. Kept things engaging and interesting and most importantly, informative. Thanks Kate!"

2) Interactive training lets participants practise in a safe space.

Simulated stakes. Real learning. Practice in a safe space. In this room, it's okay to say the wrong thing. Freeze mid-sentence. Stumble over your words. Our impACTors offer you constructive feedback from an HR perspective, not judgement. But by using acting skills to show how. This is where mistakes don’t end careers, they build them. Leave with the confidence of knowing you've faced the hardest times.

"Kate was a great presenter! Kept the presentation interesting and enjoyed the interactivity."

3) Confidence that translates into the real world.

Gain trust in your ability to execute. Because you've already done the work. You didn't just read about leadership. And the trainer didn't just talk at you. With immersive and interactive learning, you translate learning into real-world action. Confidence isn’t about knowing all the answers. It’s about trusting yourself when you don’t. This training focuses on building the kind of confidence that lasts. By practicing in immersive, high-stakes scenarios, you develop muscle memory for leadership. Every challenge here is a stepping stone to greater clarity, poise, and resilience. And when it’s real? You’ll be ready, because you’ve already lived it.

4) Emotional engagement makes every lesson stick.

We know that feeling. That knot in your stomach before delivering tough feedback. The relief when the conversation shifts. The realisation that the hardest moments can lead to the greatest growth. This training brings those emotions to the forefront. By recreating real-world challenges, it doesn’t just teach you—it moves you. Emotional engagement ensures every lesson leaves a mark. It must affect both your mind and your instincts. Strong feelings—joy, interest, or surprise—cement memories. Feel the energy, humour, and pace that make our sessions unforgettable. When the stakes are high, you'll act with confidence, not fear. These moments aren't theoretical anymore. They’re familiar. They’re sticky.

"Loved Kate's energy! Helped make the session interesting"

5) Tailored content ensures relevant to your world.

No two organisations are the same—and neither are their challenges. That’s why this training isn’t one-size-fits-all. We tailor every scenario, exercise, and insight to your unique environment. It aligns with your reality. It helps with navigating change, resolving team conflicts, and boosting motivation. This isn’t abstract theory. It’s targeted, practical, and immediately applicable. Leaders leave ready to tackle their daily issues. They have the tools to create lasting change.

Together, these elements create a transformative and practical experience.

Leading with impACT equips leaders to tackle tough challenges.

It does so with tailored scenarios, insights, and immersive experiences. And with that, they will navigate these challenges with clarity, confidence, and authenticity.

By the end of each training:

  • Confidence grows as leaders turn hesitation into decisive action and face challenges head-on.
  • Clarity emerges with tools to navigate tough conversations and make confident decisions.
  • Cultural impact develops as leaders build trust, foster accountability, and create collaborative team environments.

"Kate was great, and very engaging! I also like that there was some humour involved in the session."

(And, if you're not quite ready for any training yet)

Here's what else we offer...

impACT Coaching Let's You Practice One of your Most Challenging Conversations

In 1 Hour, You'll Practice One of Your Most CHALLENGING Conversations  

The impACT of one conversation could save your company £100k!

Here's how it works

Your own impACT Coach. A professional-trained actor and coach with years of experience in creating authentic environment - ones that feel genuine.

Work on YOUR scenarios. The attendee will be able to submit their own unique scenarios or choose on from our selection. 

Honest, empathetic and non-judgemental feedback. Receive insights not just on your words and delivery, but also on the impact you have on the other person. 

Bonus value. The attendee will receive a copy of their recording for their reflection with a summary and further feedback.

If managers learn how to handle difficult conversations, it reduces the burden on HR, which means HR can drive strategic plans for the business - creating a positive team dynamic.

From: Kate Maddison-Greenwell

Since I launched People Efficient Ltd in 2021, people have often asked me to take on complex HR projects.

I noticed a similar pattern with the clients I was supporting. HR faced an overwhelming workload, and the managers struggled to manage.

I found that my background in acting gave me unique insights.

I saw, first-hand, that corporate management training was often too theoretical. They disconnected it from real-life challenges. I realised that improvisation, a skill honed by years of acting, gave me an edge and confidence.

This realisation was the seed for impACT.

I envisioned a service that could use my diverse experiences - from acting to 25+ years in HR. It would create 1-2-1 sessions. They would be engaging and unique to the real challenges of managers.

After all, if getting tough conversations right is crucial, shouldn't we rehearse them first?

I empathise with managers who feel ill-equipped to lead inclusively and effectively. I saw the frustration of those who attended long, dull training sessions that did not meet their needs.

By combining my personal and professional skills, I have built a service that uses improvisation and a safe space for managers to practice before having a challenging conversation in the real world. impACT coaching and impACT training are born out of a desire to make a real difference - and it does.

Meet your lead trainer

Kate Maddison-Greenwell is redefining how business does HR.

Kate is Chief Problem Solver behind People Efficient - a people-first HR consultancy. A unique blend of over 25 years in HR and an acting background. With that she helps businesses build and manage high-performing teams, systems, and processes.

In a world where managers avoid tough talks and HR leaders feel overburdened, Kate steps in to change how businesses manage their people. Kate's innovative approach empowers leaders to take ownership with confidence. It works in complex restructures, leadership training, and coaching on tough conversations.

Credentials

  • A Member of the Chartered Institute of Personal and Development (MCIPD).
  • 15+ years at Gi group handling over 12,000 employees.
  • Co-founder of play production house Rise & Howl.

Kate’s already transformed

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People Efficient Ltd
Tarn House, 77 High Street,
Yeadon, Leeds,
LS19 7SP
​Company Number: 11872409

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support@peopleefficient.co.uk
​07397 557761

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